All data transmitted between your device and AQ77 is protected by SSL encryption. Whether you are logging in, depositing, or checking your balance, your connection is always secured.
Identity verification protects both you and the platform. AQ77 uses KYC checks to confirm that accounts belong to real, eligible individuals and that your funds can only be withdrawn by you.
One-time password (OTP) verification adds a second layer of protection to your login and sensitive account actions. Even if your password is compromised, your account stays secure.
AQ77 does not sell your personal information to third-party marketers. Your data is used only to operate your account, process transactions, and meet legal obligations.
You have the right to access, correct, and request deletion of your personal data. AQ77 supports your ability to manage your own information within the boundaries of applicable regulations.
Personal and financial data is stored on secure servers with access restricted to authorised personnel only. AQ77 follows industry-standard data security practices at every level of the platform.
1. Overview
AQ77 (accessible at aq77.vu) is an online gaming and sports betting platform designed for players in the Philippines. We take the privacy of our players seriously, and this Privacy Policy explains in plain terms how we handle the personal information you share with us when you create an account and use our services.
This policy applies to all users of AQ77, including those who access the platform via desktop browser, mobile browser, or the AQ77 Android app. By registering on AQ77, you confirm that you have read this policy and consent to the collection and processing of your personal data as described here.
2. Data We Collect
AQ77 collects personal data that is necessary to provide you with a secure, functional gaming account. The types of data we collect fall into the following categories:
Registration and Identity Data
- Full legal name
- Date of birth
- Valid email address
- Philippine mobile number
- Username and encrypted password
Identity Verification (KYC) Data
- Government-issued ID (passport, UMID, SSS ID, driver's licence, or equivalent)
- Selfie or photo for identity confirmation, where required
- Proof of address documentation, where required
Financial and Transaction Data
- Deposit and withdrawal records
- Payment method details (e-wallet account reference, bank account name – not full card or account numbers)
- Transaction timestamps and amounts in Philippine Peso (PHP)
Usage and Device Data
- IP address and approximate location
- Device type, operating system, and browser
- Pages visited, sessions, and interaction logs within the platform
- Bet history, game play records, and account activity
3. How We Use Your Data
Your personal data is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, mobile number, date of birth |
| Identity verification (KYC) | Government ID, selfie, proof of address |
| Processing deposits and withdrawals | Payment method details, transaction records |
| Account security and fraud prevention | IP address, device data, login history, OTP logs |
| Customer support | Account details, communication history |
| Platform improvement and analytics | Usage data, session logs (aggregated and anonymised where possible) |
| Legal and regulatory compliance | Identity data, transaction records, as required by law |
| Responsible gaming monitoring | Betting patterns, deposit frequency, session duration |
AQ77 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without a human review process.
4. Data Sharing
AQ77 does not sell, rent, or trade your personal data to third-party marketers. We may share your information only in the limited circumstances described below:
Service Providers
We work with trusted third-party service providers who assist in operating the platform. These include payment processors, identity verification services, IT infrastructure providers, and customer support tools. These providers access only the data necessary to perform their specific functions and are contractually bound to handle your data securely and in accordance with this policy.
Legal and Regulatory Obligations
AQ77 may disclose your personal data to relevant government authorities, law enforcement agencies, or regulatory bodies when required to do so by applicable law or a lawful order. This includes cooperation with anti-money laundering (AML) investigations and other legally mandated disclosures.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified via your registered email address if such a transfer materially affects your data rights.
5. Cookies and Tracking
AQ77 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is a summary of the types of cookies we use:
Essential Cookies
These are required for the platform to function. They handle session management, login state, and security features like CSRF protection. You cannot opt out of essential cookies while using AQ77.
Analytics Cookies
We use anonymised analytics data to understand how players use the platform – which pages are visited most, where sessions start and end, and how features are used. This helps us make improvements to the platform over time. This data is aggregated and does not identify you personally.
Preference Cookies
These remember your settings and preferences, such as language or display options, so you do not have to reset them every time you log in.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using AQ77, but some features may behave differently.
6. Data Security
AQ77 takes data security seriously. We implement a layered set of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse:
- SSL/TLS encryption on all data transmitted between your device and our servers.
- Encrypted password storage – your password is never stored in plain text.
- OTP verification for logins and sensitive account changes.
- Restricted access controls – only authorised personnel can access player data, and access is logged and audited.
- Regular security reviews of platform infrastructure and data handling processes.
- Fraud monitoring systems that flag unusual account activity in real time.
While AQ77 takes all reasonable precautions, no system is entirely immune to risk. You also play a role in keeping your account secure – choose a strong, unique password and never share your login credentials with anyone.
7. Data Retention
AQ77 retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal and regulatory obligations. Specific retention periods are determined by the type of data:
- Account and identity data is retained for the duration of your account plus the period required by applicable regulations after closure.
- Transaction records are retained as required to comply with financial record-keeping obligations.
- Usage and session logs are retained for a shorter period sufficient for security monitoring and analytics purposes.
- Support communications are retained for a reasonable period to assist with ongoing or future queries.
When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised so it can no longer be linked to you.
8. Your Rights
As a registered player on AQ77, you have the following rights with respect to your personal data. To exercise any of these rights, contact AQ77 support with your account details and a description of your request.
Please note that some rights may be limited where data processing is required to fulfil a legal obligation or to protect the security and integrity of the platform. We will respond to your request within a reasonable timeframe and explain any limitations that apply.
9. Minors
AQ77 is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a registered account belongs to a person under the minimum age, the account will be suspended immediately and the data will be handled in accordance with applicable law.
If you believe a minor has registered on AQ77, please contact support immediately so we can investigate and take the appropriate action.
10. Policy Updates
AQ77 may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. For significant changes that materially affect how we handle your data, we will notify registered players via their registered email address or through an in-platform notification.
Continuing to use AQ77 after an updated Privacy Policy has been published means you accept the revised terms. If you do not agree with any updates, you may request account closure and we will handle your data in accordance with the version of the policy in effect at the time of your request.
We recommend checking this page periodically so you are always aware of how your data is being used.
11. Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, you can reach us through the following:
- Email: [email protected]
- Support: Available through the AQ77 platform after logging in
For responsible gaming-related queries, including requests for self-exclusion or account limits, please visit the Responsible Gaming page. For a full overview of your account rights and platform rules, refer to the Terms & Conditions.